Never Lose Another Clean To A Missed Call
Your team is mid-clean with their hands full, and the phone keeps ringing. DeskAgent® answers every call, WhatsApp, email and web enquiry for your cleaning company - evenings and weekends included - asks the questions you need to quote, and sends you a quote-ready summary by email and WhatsApp.
30-minute call · we build a demo agent for your cleaning business before we speak
What is an answering service for cleaners?
An answering service for cleaners picks up your calls and messages when you and your team can’t - mid-clean, driving between jobs or after hours - so new enquiries don’t go to the next company on the list. DeskAgent does it with AI agents trained on your own services, areas and prices. They answer in your company name, ask the questions you need to quote and send you a summary straight away. The Phone Agent is £125 a month with no contract, or get phone, WhatsApp, email and web chat together on the 3-month pilot.
Cleaning Enquiries Don’t Wait.
Your team is on the job
Cleaners can’t stop mid-clean to answer the phone, and owners who clean themselves miss calls all day. Every unanswered call is a customer who may ring someone else.
Customers ask around
People looking for an end of tenancy clean or a regular cleaner often contact a few companies at once. A quick, clear reply makes you the easy choice.
Enquiries come after hours
People sort out their cleaning in the evening and at weekends, when your office is shut. Voicemail doesn’t win quotes.
It Asks What You’d Ask.
DeskAgent is trained on your services, coverage and pricing rules, so every enquiry lands with what you need to quote or book a visit.
- Type of clean - regular, deep, end of tenancy, after builders, office or commercial
- Property type and size - bedrooms and bathrooms, or floor space for offices
- Postcode, checked against the areas you cover
- Start date, how often and preferred times
- Access, keys, parking and pets
- Whether you bring the products and equipment
- Name, mobile and best time to call back
- Enquiry
- Regular clean · every fortnight
- Property
- 3-bed house · 2 bathrooms
- Area
- SE22 · inside your coverage
- Start
- From Tue 3rd · mornings
- Access
- Key safe · one friendly dog
- Extras
- Ironing · inside the fridge
- Channel
- Phone, 6:47pm · WhatsApp sent to the customer
However Customers Get In Touch, It’s Answered.
Phone Agent
Picks up in your company name, day and night, while your team is on site, and sends anything urgent to your mobile. See the Phone Agent.
WhatsApp Agent
Customers can message photos of the property with their enquiry, and get a reply in seconds at any hour. See the WhatsApp Agent.
Inbox Agent
Reads and replies to emailed enquiries from homeowners, letting agents and businesses, and flags bigger contract enquiries to you. See the Inbox Agent.
Web Agent
Answers website visitors’ questions about what’s included, areas and availability, and captures their details before they leave. See the Web Agent.
Out of hours
Evening and weekend calls are answered and summarised for the morning, with your rules for anything urgent. Out of hours answering.
DeskAgent HQ
Run it all from WhatsApp - update prices, add a holiday message or check today’s leads by sending a message. See DeskAgent HQ.
Less Than The Cost Of One Missed Job.
Plans priced for UK service businesses. No contracts. Pause or cancel anytime. See every plan.
Phone Agent
Every call answered in your company name, day and night, while your team is cleaning. Unlimited inbound calls, summaries by email and WhatsApp. Live in under two weeks - your first month covers the setup.
Get Phone Agent3-month pilot
We build the Full DeskAgent - phone, WhatsApp, inbox and web - and run it live for three full months. Then £285/month if you keep it. No contract, stop any time.
Join the 3-month pilotFull DeskAgent
All four agents working as one connected front desk, plus DeskAgent HQ on WhatsApp. About 40p an hour for a receptionist who never misses an enquiry.
Compare all plansQuestions Cleaning Companies Ask Us.
Is there an answering service for cleaners?
Yes. DeskAgent is an AI answering service built for UK service businesses, including domestic and commercial cleaning companies. It answers your calls, WhatsApp, email and web chat in your company name, asks the questions you need to quote and sends you a summary straight away. The Phone Agent is £125 a month with no contract.
Will it give customers a price?
Only if you want it to. If you have set prices - an hourly rate, or end of tenancy cleans by number of bedrooms - we can train it on them. Otherwise it collects the details and books a callback or a visit so you can quote properly.
Does it work for commercial cleaning enquiries?
Yes. For offices, shops and other sites it asks about the type of premises, the size, how often and at what times, and who to speak to. Larger contract enquiries are flagged to you so you can follow up personally.
Can customers send photos?
Yes. On WhatsApp customers can send photos as they normally would, which helps with quoting. How photos reach your team depends on your setup, and we show you how it works on the demo.
Does my phone number change?
No. We set up call forwarding from your existing number - for every call, only out of hours, or only the calls you don’t pick up. Customers ring the same number as always.
Will callers know it’s an AI?
It answers in your company name with a natural voice. If anyone asks whether they are talking to an AI, it is honest and says so.
How quickly can we go live?
The Web and Inbox Agents go live in under a week and the Phone and WhatsApp Agents in under two weeks. On the 3-month pilot, most of your Full DeskAgent is running within the first week.
See It Answer A Cleaning Enquiry.
Book a free 30-minute demo. We’ll build a demo agent for your cleaning company from your website first, so you hear exactly how it would handle your calls. Or ring +44 20 7101 0617 to hear our own agent pick up.
Also see: Phone Agent · WhatsApp Agent · Out of hours call answering · For removal firms · 24/7 answering services compared · Compare DeskAgent · Best AI receptionists in London