Run Your Whole Front Desk From WhatsApp
DeskAgent HQ is the control room for your DeskAgent®, and it lives in a WhatsApp chat. Check today's leads, get a summary of every call, chat and email, and ask for changes to your agents - just by sending a message. No dashboards, no logins, no apps to learn.
Included with every agent · no extra cost · runs on WhatsApp
· Sam K. - boiler service, SE15 (phone, 07:58)
· Leah M. - leaking tap, SE22 (WhatsApp, 08:10)
· Chris D. - bathroom quote, SE5 (web chat, 08:32)08:41
What does DeskAgent HQ do?
DeskAgent HQ lets the owner of a business run its DeskAgent AI front desk from WhatsApp. It reports the leads your Phone, WhatsApp, Web and Inbox Agents have captured, gives you a summary when you ask, and takes your change requests - new prices, FAQs, opening hours or pausing an agent - so your agents stay up to date without you logging in anywhere. It is included with every DeskAgent agent at no extra cost.
Message HQ Like You Would A Colleague.
- 01
Save the HQ number
Once your agents are live, we add your WhatsApp number (and anyone else you choose) to your authorised list.
- 02
Ask in plain English
"Any new leads today?", "What came in last night?" or "Put the call-out fee up to £80" - no commands to learn.
- 03
HQ checks before it acts
It reads change requests back to you and only logs them when you say yes, with a reference number.
- 04
Your agents stay current
The DeskAgent team applies the change across your agents, and HQ confirms in the chat when it is live.
Everything You Need, Nothing You Don't.
HQ keeps the owner in charge without adding another app to check. It works from the lead log your agents already fill in, and every change goes through a simple, confirmed request.
- See today's or yesterday's leads from every channel
- Get a quick summary of recent calls, chats and emails
- Ask for new prices, FAQs, holiday hours or services
- Pause an agent, for example while you are away
- Check the status of any change request by its reference
- Message the DeskAgent team when you need a person
HQ-104 · Logged
Boiler service price: £85 to £95 from Monday.
Agents: Phone, WhatsApp, Web.
Status: in progress. HQ will confirm here when it is live.
08:44 ✓✓Built For People Who Are Out On Jobs.
No dashboards
You already live in WhatsApp. HQ means one less login and one less app to remember.
Secure by design
HQ only talks to numbers on your authorised list, checked on every conversation.
Changes made properly
Every request is read back, confirmed and logged, so nothing is changed by accident.
One place for every channel
Leads from calls, WhatsApp, web chat and email all show up in the same chat.
A person when you need one
Ask HQ to message the DeskAgent team and your message is passed straight on.
Included, not extra
HQ comes with every DeskAgent agent. There is nothing more to pay.
Less Than The Cost Of One Missed Job.
Plans priced for UK service businesses. No contracts. Pause or cancel anytime. See every plan.
DeskAgent HQ
Run your front desk from WhatsApp: leads on request, summaries, change requests and status updates. No dashboards or logins.
See all plans3-month pilot
We build the Full DeskAgent - phone, WhatsApp, inbox and web - and run it live for three full months. Then £285/month if you keep it. No contract, stop any time.
Join the 3-month pilotFull DeskAgent
All four agents working as one connected front desk, plus DeskAgent HQ on WhatsApp. About 40p an hour for a receptionist who never misses an enquiry.
Compare all plansDeskAgent HQ Questions, Answered.
What is DeskAgent HQ?
DeskAgent HQ is a WhatsApp chat that lets you run your DeskAgent AI front desk. You message it like a colleague to check your leads, get a summary of recent enquiries, ask for changes to what your agents say and check how a change request is going.
How much does DeskAgent HQ cost?
Nothing extra. HQ is included with every DeskAgent agent - Phone (£125/month), WhatsApp (£125/month), Web (£85/month), Inbox (£85/month) and Full DeskAgent (£285/month).
Do I need to download an app or log in anywhere?
No. HQ runs in WhatsApp, which you already use. There is no dashboard, portal or password to remember.
Who can use HQ for my business?
Only the WhatsApp numbers you authorise. HQ checks the number on every conversation before it answers, and anyone who is not on your list is politely turned away. You can authorise more than one person, for example a business partner or office manager.
How do changes to my agents work?
Tell HQ what you want changed - a new price, a new FAQ, holiday hours or pausing an agent. It reads the request back to you, logs it with a reference number once you confirm, and the DeskAgent team applies it across your agents. HQ confirms when the change is live, and you can ask for the status of any request at any time.
Can HQ send me a daily summary?
You can ask HQ for a summary of today's or yesterday's leads whenever you like, and it replies straight away in the chat.
Is DeskAgent HQ an AI?
Yes. HQ is an AI assistant, and like all DeskAgent agents it is honest that it is an AI if you ask. Anything it cannot handle is passed to the DeskAgent team.
Can I talk to a person?
Yes. Ask HQ to message the DeskAgent team and your message is passed on, or call +44 20 7101 0617, or email admin@deskagent.uk or monty@deskagent.uk.
See HQ In A Demo.
Book a free 30-minute demo and we'll show you DeskAgent HQ alongside agents built for your business. Or ring +44 20 7101 0617 to hear the Phone Agent answer.
Also see: Phone Agent · WhatsApp Agent · Pricing · Compare DeskAgent · Best AI receptionists in London