DeskAgent vs UpZilo
Choose UpZilo if you want a lower monthly price and are happy with a 12-month agreement and a monthly allowance, or you want Instagram and Messenger answered and marketing from the same company. Choose DeskAgent if you want no contract and no setup fee, unlimited inbound calls on the Phone Agent, an Inbox Agent for email and control from WhatsApp.
Last updated 27/10/2026 · UpZilo facts taken from its own website on 27 October 2026 · Written by DeskAgent
How Do DeskAgent And UpZilo Compare?
UpZilo describes itself as UK based and sells "Growth Systems" for service businesses. Its Respond 24/7 AI receptionist is a done-for-you service for website chat, messaging and incoming calls, sold on its own or alongside websites, SEO and ads. Here is how it lines up with DeskAgent, a London-built AI front desk for UK service businesses.
| DeskAgent | UpZilo Respond 24/7 | |
|---|---|---|
| Starting price | From £85/month per agent. Phone Agent £125/month; Full DeskAgent (all four agents plus HQ) £285/month | £99/month plus £299 one-time setup |
| What the price covers | Phone Agent: unlimited inbound calls. Web Agent: unlimited conversations on one website | Up to 300 digital conversation sessions and 100 incoming AI phone minutes a month |
| Channels | Phone, WhatsApp, web chat and email, sharing one brain | Phone, WhatsApp, website chat, Instagram and Messenger |
| AI or human answering | AI, with urgent jobs routed to your mobile; always honest that it is an AI if asked | AI |
| Setup | Done for you: Web and Inbox under a week, Phone and WhatsApp under two weeks | Done for you - UpZilo says most Growth Systems launch within 2 to 6 weeks |
| Your phone number | Keep your existing number (call forwarding) | Not published |
| Contract | None - pause or cancel anytime | 12-month agreement |
| Free trial | No - a free 30-minute demo with an agent built for your business | Not published (free website audit and discovery call) |
| Yes - the WhatsApp Agent, and you run everything from WhatsApp with DeskAgent HQ | Yes | |
| Data protection | Processed in line with UK GDPR; data processing agreement on request | Privacy policy covers UK GDPR, retention and transfers; hosting location not published |
| Best for | UK service businesses that want every channel answered and set up for them | Service businesses happy with a 12-month agreement, or that want marketing from the same company |
"Not published" means we could not find it on UpZilo's own website on 27 October 2026. Prices change, so check with UpZilo before you decide.
What Is Different?
Pricing and terms
UpZilo's Respond 24/7 is £99/month plus a £299 setup fee on a 12-month agreement, with 100 incoming AI phone minutes a month. DeskAgent's Phone Agent is £125/month with no setup fee, no contract and unlimited inbound calls.
Focus
UpZilo also sells websites, SEO and ads. DeskAgent focuses on the front desk: answering, qualifying and routing every enquiry.
Email and control
DeskAgent includes an Inbox Agent for email enquiries, and DeskAgent HQ lets you run everything from WhatsApp.
DeskAgent vs UpZilo: Your Questions.
How much does UpZilo cost compared with DeskAgent?
UpZilo's Respond 24/7 AI receptionist is £99/month plus a £299 one-time setup fee on a 12-month agreement, covering up to 300 digital conversations and 100 incoming AI phone minutes a month (checked 27 October 2026). DeskAgent's Phone Agent is £125/month with no setup fee, no contract and unlimited inbound calls; the Web and Inbox Agents are £85/month and Full DeskAgent is £285/month.
Do both answer WhatsApp?
Yes. Both answer WhatsApp. UpZilo also lists Instagram and Messenger, and DeskAgent also answers email through its Inbox Agent.
Which is quicker to set up?
UpZilo says most Growth Systems launch within 2 to 6 weeks. DeskAgent's Web and Inbox Agents go live in under a week and its Phone and WhatsApp Agents in under two weeks.
Where Do These Facts Come From?
UpZilo information comes from these pages on its own website, checked on 27 October 2026. DeskAgent information comes from our pricing page.
See DeskAgent On Your Own Calls.
Book a free 30-minute demo and we will build a demo agent for your business first. Or ring +44 20 7101 0617 to hear the Phone Agent answer.
Also see: All comparisons · Best AI receptionists in London · Phone Agent · Pricing